customer experience
Scope
Date
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Korean chipmakers
Samsung ‘demanding customer’ for ASML as orders rise
VELDHOVEN, Netherlands – South Korea’s Samsung Electronics Co. is a “demanding customer” for the Netherlands-based ASML Hold...
Feb 20, 2023 (Gmt+09:00)
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Tech, Media & Telecom
S.Korea's KT CS reports record sales in 2022
On Friday, KT Corp.'s customer service unit, KT CS, announced that its sales revenue for the previous year reached a record high of 591.6 billion wo...
Feb 17, 2023 (Gmt+09:00)
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Electronics
Samsung launches Galaxy S23 series in 55 markets worldwide
Samsung Electronics Co. announced on Friday the release of its latest flagship smartphone, the Galaxy S23 series, in 55 markets around the world, in...
Feb 17, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG Uplus to invest $77.3 million annually against data theft
South Korea’s third-largest mobile carrier LG Uplus Corp. will spend 100 billion won ($77.3 million) a year to enhance data security about a m...
Feb 17, 2023 (Gmt+09:00)
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Corporate strategy
Samsung’s TV business launches customer marketing team
South Korea’s tech giant Samsung Electronics Co. is putting into action an age-old mantra that reflects the importance of customers in its bus...
Feb 16, 2023 (Gmt+09:00)
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Healthcare
Daesang Wellife signs contract with RexSoft for healthcare platform
South Korea's Daesang Wellife Corp. has inked a 2 billion won ($1.5 million) investment contract with local healthcare data science company RexSoft ...
Feb 15, 2023 (Gmt+09:00)
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Automobiles
Hyundai Motor offers Bluelink free to new customers in US
Hyundai Motor Co. in a world first is offering lifetime membership of its connected car care service Bluelink free to new customers in the US, judgi...
Feb 14, 2023 (Gmt+09:00)
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Energy
Hyundai Eng. promotes MMR nuclear power plant project in Poland
Hyundai Engineering is promoting a micro module nuclear power plant project in Poland, on the heels of completing a similar project in Canada.The co...
Feb 09, 2023 (Gmt+09:00)
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Cloud computing
NHN Dooray, HandySoft join forces to develop advanced collaboration tools
NHN Dooray, a provider of online collaboration tools, has signed a memorandum of understanding (MOU) with HandySoft, Inc., South Korea's leading gro...
Feb 03, 2023 (Gmt+09:00)
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Automobiles
Hyundai Motor opens Hyundai Mobility Lounge Kyoto Shijo
Hyundai Motor Co. is establishing a permanent location in Japan's Kansai region to allow customers to experience its eco-friendly cars such as the I...
Feb 02, 2023 (Gmt+09:00)
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Business & Politics
Korea Customs Service to advance Tanzania's e-customs clearance system
The Korea Customs Service said on Wednesday that it has signed a memorandum of understanding (MOU) with the Tanzania Revenue Authority for cooperati...
Feb 02, 2023 (Gmt+09:00)
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Banking & Finance
KB Financial Group holds investment conference via metaverse
South Korea's KB Financial Group on Tuesday presented its investment philosophy to individual and institutional customers in the metaverse, a three-...
Feb 02, 2023 (Gmt+09:00)
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Automobiles
Kia launches 2024 Niro model with enhanced features
Kia Corp. announced on Wednesday the launch of the 2024 Niro, a compact crossover SUV hybrid and electric vehicle (EV) models, which will be availab...
Feb 01, 2023 (Gmt+09:00)
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Electronics
Samsung to showcase customized home appliances at KBIS 2023
Samsung Electronics Co. will showcase its home appliance lineup that focuses on sustainability and personalized design at the 2023 Kitchen & Bat...
Jan 31, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Samsung Electronics opens experience store in New Delhi
Samsung Electronics Co. said on Sunday that its Indian subsidiary Samsung India opened a large experience store in New Delhi’s main street Con...
Jan 30, 2023 (Gmt+09:00)
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Korean startups
A-Team Ventures succeeds in attracting $4.1 mn investment from LX
A-Team Ventures, which runs an online manufacturing platform "Capa," said on Friday that it has raised a Series B funding of 5 billion won ($4.1 mil...
Jan 27, 2023 (Gmt+09:00)
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Banking & Finance
Woori Bank's Vietnam subsidiary reports record-high performance
Woori Bank Vietnam, South Korean lender Woori Bank's local subsidiary in Vietnam, had heydays last year, tiding over the aftermath of the COVID-19 o...
Jan 27, 2023 (Gmt+09:00)
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Artificial intelligence
S.Korea's Bespin Global launches all-in-one AIoT
South Korea's cloud solution provider Bespin Global said on Thursday that it would launch "IoTOps," a software as a service (SaaS)-based artificial ...
Jan 27, 2023 (Gmt+09:00)
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Electronics
Samsung's Galaxy S23 obtains Canstar Blue's Most Satisfied Customers award
Galaxy S23, the latest mobile handset of South Korea's electronics giant Samsung Electronics Co., obtained the Canstar Blue 2023 Most Satisfie...
Jan 25, 2023 (Gmt+09:00)
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Electronics
Samsung to open Galaxy Experience Spaces for Galaxy Unpacked
Samsung Electronics Co. will open 29 interactive Galaxy Experience Spaces in 24 locations in 19 countries, following the Galaxy Unpacked event to be...
Jan 18, 2023 (Gmt+09:00)
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Travel & Leisure
Modetour signs agreement with mobility platform Danida
South Korea's travel agency network Modetour Network Inc. said Tuesday that it signed a memorandum of understanding (MOU) with mobility platform Dan...
Jan 18, 2023 (Gmt+09:00)
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Artificial intelligence
KT to unveil super AI to challenge OpenAI's ChatGPT
South Korea’s KT Corp. is set to commercialize a super artificial intelligence (AI) tool in the first half of this year, according to industry...
Jan 17, 2023 (Gmt+09:00)
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Korean chipmakers
Samsung may cut spending as foundry players brace for downturn
Samsung Electronics Co., the world’s largest memory chipmaker, may slash its investment for contract chipmaking known as foundry, as its peers...
Jan 13, 2023 (Gmt+09:00)
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Metaverse
Lotte showcases metaverse shopping pavilion at CES 2023
Sitting on a chair, people with head-mounted displays enter a virtual world where they can choose their preferred avatars.Through these avatars, the...
Jan 09, 2023 (Gmt+09:00)
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Korean Innovators at CES 2023
Samsung to launch its first robot to assist with elderly care
Samsung Electronics Co., the world's largest memory chip and smartphone maker, is set to launch its first robot later this year to care for the elde...
Jan 08, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG to unveil sleep care solution Breeze at CES 2023
LG Electronics Inc. said on Monday that it will unveil a smart sleep care solution “Breeze” at CES 2023 on Jan. 5.Breeze is a wireless e...
Jan 02, 2023 (Gmt+09:00)
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Corporate strategy
Korean business chiefs’ Year of the Rabbit messages: Keep investing
South Korea’s top business leaders on the first business day of the year stressed the importance of active investment and concentration of r...
Jan 02, 2023 (Gmt+09:00)
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Retail
CU to make instant VAT refund for foreign customers
BGF Retail, a franchiser that operates convenience store chain CU, said on Tuesday that it would implement an instant VAT refund service for foreign...
Dec 27, 2022 (Gmt+09:00)
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Future mobility
Hyundai Mobis, Ottopia tie up for remote mobility tech
Hyundai Mobis Co., the world’s sixth-largest automotive part supplier, and Israeli teleoperation startup Ottopia Technologies Ltd. have joined...
Dec 21, 2022 (Gmt+09:00)
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Electronics
Samsung unveils gaming experience zone at Selfridges London
Samsung Electronics Co., the world's largest chipmaker and a global electronics giant, announced on Sunday it will open a gaming simulator experience ...
Dec 19, 2022 (Gmt+09:00)