customer service unit
Scope
Date
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Retail
Coupang launches direct purchase service to Japan
Coupang Inc., South Korea's leading e-commerce platform, announced on Monday that it is expanding its overseas direct purchase service, "Rocket Jikg...
Mar 11, 2024 (Gmt+09:00)
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Automobiles
Kia streamlines global sales service for EV transition
Kia Corp., a South Korean carmaker under Hyundai Motor Group, has drastically reorganized its global after-sales service operations to offer more sy...
Mar 08, 2024 (Gmt+09:00)
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Electric vehicles
Hyundai Motor launches trade-in program to revive EV sales
Hyundai Motor Co., South Korea’s top automaker, said on Thursday it introduced a trade-in program in the country for electric vehicles to boos...
Mar 07, 2024 (Gmt+09:00)
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Batteries
LG Energy accelerates EV battery swapping services
Kooroo, the first in-house venture of the world’s second-largest electric vehicle battery maker LG Energy Solution Ltd., said on Tuesday it is...
Mar 05, 2024 (Gmt+09:00)
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Banking & Finance
Hana Bank issues Hana Certification in 16 languages
South Korea's Hana Bank announced on Monday that it launched the Hana Certificate service in 16 languages. The service is available through the...
Mar 04, 2024 (Gmt+09:00)
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Automobiles
No end in sight to Audi’s downfall in South Korea
Audi AG, once considered one of the top three German premium auto brands in South Korea, seems to have lost its charm among Korean consumers. Its sh...
Mar 04, 2024 (Gmt+09:00)
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Tech, Media & Telecom
Wanted Lab, Digital Hearts to support S.Korean, Japanese startups
South Korea’s human resources (HR) management tech company Wanted Lab Inc. announced on Thursday that it has signed a memorandum of understand...
Feb 29, 2024 (Gmt+09:00)
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Airlines
Race for Asiana's cargo unit heats up among local bidders
The proposed merger of South Korea’s two largest carriers, Korean Air Lines Co. and Asiana Airlines Inc., is intensifying competition among lo...
Feb 28, 2024 (Gmt+09:00)
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Electronics
Samsung Bespoke AI Combo sells 1,000 units in three days
Samsung Electronics Co. 's the Bespoke AI Washer & Dryer Combo surpassed 1,000 units sold in three days, Feb. 24 to 26. The Bespoke AI C...
Feb 28, 2024 (Gmt+09:00)
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Banking & Finance
Mirae Asset's Indian unit boosts retail brokerage services
South Korean brokerage house Mirae Asset Securities Co. said on Tuesday that the number of its retail customer accounts in India, one of the world&r...
Feb 27, 2024 (Gmt+09:00)
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Fintech
Hana Bank, Fount to co-work for robo-advisor service
South Korea's Hana Bank announced on Tuesday that it has signed a business agreement with robo-advisor company Fount Investment Co. to launch a reti...
Feb 27, 2024 (Gmt+09:00)
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Artificial intelligence
Seoul City, Cyber Vally to support AI startups for overseas expansion
Seoul City announced on Tuesday that it will collaborate with Cyber Valley GmbH, Europe's largest artificial intelligence (AI) research consortium, ...
Feb 27, 2024 (Gmt+09:00)
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Energy
Korea-led group wins Indonesia's power plant service deal
A consortium led by South Korean companies has bagged 130 billion won ($98 million) worth of an offshore plant service order from Indonesia under a ...
Feb 26, 2024 (Gmt+09:00)
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Korean startups
Caring raises $30 million in Series B funding
Caring Co., a South Korean startup offering senior care services, succeeded in raising 40 billion won ($30 million) in a series B funding round, e...
Feb 26, 2024 (Gmt+09:00)
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Tech, Media & Telecom
Line launches AI Assistant services in Japan
Line Corporation announced on Friday that it has launched paid and free AI Assistant services within the LINE Messenger in Japan.LINE AI Assistant i...
Feb 23, 2024 (Gmt+09:00)
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Chemical Industry
Lotte Chemical builds AI organizations
South Korea's Lotte Chemical Corp. announced on Thursday that it has established artificial intelligence (AI) organizations tailored to the characte...
Feb 22, 2024 (Gmt+09:00)
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Automobiles
Hyundai, Kia aim to raise Indian sales after record output
Hyundai Motor Co. and Kia Corp., South Korea’s two largest automakers, aim to raise sales by 4.2% in India this year after logging record vehi...
Feb 22, 2024 (Gmt+09:00)
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Asset management
Mirae Asset taps Goldman veteran O’Connor as Global X ETFs CEO
South Korea’s Mirae Asset Global Investments Co. said on Wednesday it has appointed Ryan O’Connor, a Goldman Sachs veteran, as chief exe...
Feb 21, 2024 (Gmt+09:00)
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Korean startups
Altos Ventures invests $9.4 mn in Techtaka
South Korea's Altos Ventures announced on Tuesday that it has invested 12.6 billion won ($9.4 million) in the software-centric fulfillment company T...
Feb 20, 2024 (Gmt+09:00)
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IPOs
Naver enlists Goldman Sachs, Morgan Stanley for US IPO of webtoon unit
South Korea’s leading online platform operator Naver Corp. plans to list shares of Los Angeles-based affiliate Webtoon Entertainment Inc. on t...
Feb 19, 2024 (Gmt+09:00)
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Electronics
LG opens ‘Life’s Good’ experience space in Singapore
LG Electronics Inc. announced on Monday that it opened its "Life's Good" brand experience space in Singapore. Located in the upscale Millenia Walk m...
Feb 19, 2024 (Gmt+09:00)
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Leadership & Management
LG Electronics puts focus on customers to drive growth
LG Electronics Inc., transitioning into a smart life solution platform company from a simple white goods manufacturer, will enhance its customer-cen...
Feb 19, 2024 (Gmt+09:00)
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Tech, Media & Telecom
Naver to develop HyperCLOVA X-based edu service
South Korea’s Naver Corp. announced on Friday that its cloud computing unit Naver Cloud, Daekyo, and NSDevil will co-work to develop education...
Feb 16, 2024 (Gmt+09:00)
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Tech, Media & Telecom
LG Uplus validates next-gen 5G SW platform tech
South Korea's LG Uplus Corp. announced on Thursday that it has completed the technology verification of next-generation software platforms with Eric...
Feb 15, 2024 (Gmt+09:00)
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Private equity
MBK Partners' key asset draws young customers: Modern House
Modern House, the top home decoration brand in South Korea, sticks to a unique rule for its store operations: one-third of the products on the shelv...
Feb 15, 2024 (Gmt+09:00)
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Shareholder activism
Activist funds to wage proxy battle with Samsung C&T
Five activist funds have joined hands to wage a proxy battle with Samsung C&T Corp., demanding additional share buybacks and dividend increases....
Feb 15, 2024 (Gmt+09:00)
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Construction
Shinsegae E&C to sell leisure unit to reduce debt
South Korea’s Shinsegae Engineering & Construction Co. (Shinsegae E&C) announced on Wednesday that it will sell its leisure unit Jos...
Feb 15, 2024 (Gmt+09:00)
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Business & Politics
South Korea establishes diplomatic ties with Cuba
South Korea has established diplomatic relations with Cuba, a close ally of North Korea, Seoul said on Wednesday. Cuba had long been the only count...
Feb 15, 2024 (Gmt+09:00)
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Retail
Hypermarket chain E-Mart posts first annual loss in 2023
South Korea’s top supermarket chain E-Mart Inc. announced on Thursday that it provisionally recorded a consolidated operating loss of 46.9 bil...
Feb 14, 2024 (Gmt+09:00)
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Tech, Media & Telecom
S.Korean government seeks to lower streaming service rates
The South Korean government is seeking to lower the country’s video streaming service, or over-the-top (OTT) media service, rates as part of i...
Feb 14, 2024 (Gmt+09:00)