customer experience index survey
Scope
Date
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Artificial intelligence
Samsung Electronics to hire big for AI R&D careers
Samsung Electronics Co. is ramping up its recruitment of experienced professionals across its Device eXperience (DX) and Device Solution (DS) divisi...
Feb 15, 2024 (Gmt+09:00)
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Automobiles
Lotte Rental, KB Capital to co-work for car rental
Lotte Rental Co., South Korea's largest car rental firm, has signed a strategic memorandum of understanding (MOU) with the domestic financial comp...
Feb 08, 2024 (Gmt+09:00)
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Steel
Korean steelmakers to raise prices further
South Korea’s top steelmaker POSCO Holdings Inc. and its domestic peers are poised to raise product prices further to cut losses amid surging ...
Feb 05, 2024 (Gmt+09:00)
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Automobiles
Lexus tops imported car brands in Korea driver survey
Lexus ranked tops in a customer satisfaction survey of imported-car drivers in South Korea, which also found positive responses to the online purcha...
Feb 04, 2024 (Gmt+09:00)
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Fashion
Samsung’s fashion unit logs record profit again in 2023
Samsung Group’s fashion unit posted record profit and revenue for the second straight year in 2023. The fashion division, which logged deficit...
Feb 01, 2024 (Gmt+09:00)
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Retail
Hyundai Dept. Store launches membership for foreigners
South Korea's Hyundai Department Store Group announced on Thursday that it launched H Point Global, a dedicated membership service for foreign cus...
Feb 01, 2024 (Gmt+09:00)
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Artificial intelligence
Nike looks to lure Korean customers with Naver’s generative AI ad platform
Nike Inc., the leading global sportswear brand, has launched an advertising campaign in South Korea on the generative artificial intelligence (AI) a...
Jan 24, 2024 (Gmt+09:00)
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Electronics
Samsung opens premium experience store in Mumbai
Samsung Electronics Co. announced on Tuesday that it opened a flagship premium experience store Samsung BKC in Mumbai, India. Samsung BKC, spread ac...
Jan 24, 2024 (Gmt+09:00)
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Metaverse
Hyundai Motor launches 'Hyundai Future Adventure' on Roblox
Hyundai Motor Co. announced on Monday that it will launch a new game "Hyundai Future Adventure" on the popular metaverse platform Roblox, where user...
Jan 15, 2024 (Gmt+09:00)
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Business & Politics
Former Hyundai Mobis CEO embarks on ISO president term
In a significant achievement for South Korea, Cho Sung-hwan, an advisor to Hyundai Mobis, has been elected as the first Korean president of the Inte...
Jan 15, 2024 (Gmt+09:00)
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Korean innovators at CES 2024
Kia, Uber to jointly develop custom-tailored electric ride-hailing PBV
LAS VEGAS – South Korea’s second-largest automaker Kia Corp. has forged a partnership with Uber Technologies Inc. to jointly develop cus...
Jan 11, 2024 (Gmt+09:00)
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Korean innovators at CES 2024
Kia to launch mid-sized purpose-built vehicle PV5 in 2025
Kia Corp., the No. 2 automaker in South Korea, is set to launch its first mid-sized purpose-built vehicle model (PBV) in 2025 and start a customized...
Jan 09, 2024 (Gmt+09:00)
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Travel & Leisure
Korean travel agencies enjoy surging overseas trip demand
South Korea’s travel agencies enjoyed strong demand for overseas trips, adding to hopes that their earnings are likely to improve further this...
Jan 05, 2024 (Gmt+09:00)
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Korean startups
Digital healthcare, robot, AI chip startups among VCs’ 2024 top picks
Startups that specialize in digital healthcare, robots and artificial intelligence chips are among South Korea-based venture capital firms’ to...
Jan 03, 2024 (Gmt+09:00)
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Artificial intelligence
S-1 sees facial recognition AI as core trend in 2024
South Korea's system securities provider S-1 Corp. has forecasted a significant rise in the demand for AI-powered security solutions this year, pr...
Jan 03, 2024 (Gmt+09:00)
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Korean innovators at CES 2024
LG Display to unveil future mobility panels at CES
LG Display Co., the world’s leading organic light-emitting diode (OLED) panel maker, will unveil its next-generation automotive display produc...
Jan 02, 2024 (Gmt+09:00)
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Korean chipmakers
Samsung, SK Hynix join forces with foreign rivals to win AI chip war
South Korea’s two chip giants Samsung Electronics Co. and SK Hynix Inc. are expected to further deepen ties with rivals and customers from aro...
Dec 31, 2023 (Gmt+09:00)
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Electronics
LG Elec opens customer experience space in Ho Chi Minh
LG Electronics Inc. announced on Friday the unveiling of a customer experience space called "Another Saigon" in Ho Chi Minh City, Vietnam, where the...
Dec 22, 2023 (Gmt+09:00)
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Advertising & Marketing
HS Ad, Coupang to co-work for retail media advertising
South Korea’s HS Ad Inc. announced on Thursday that it will collaborate with the domestic e-commerce giant Coupang for data-based digital mark...
Dec 21, 2023 (Gmt+09:00)
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Korean games
NCSOFT included in DJSI Asia Pacific Index
South Korea’s major game developer and publisher NCSOFT Corp. announced on Thursday that it was listed on the Dow Jones Sustainability Asia/...
Dec 14, 2023 (Gmt+09:00)
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ESG
POSCO Future M included in DJSI Asia Pacific Index
South Korea’s battery materials maker POSCO Future M Co. announced on Tuesday that it was listed on Dow Jones Sustainability Asia/Pacific In...
Dec 12, 2023 (Gmt+09:00)
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Travel & Leisure
Foreign visitors to S.Korea on course to top 10 mn milestone
The number of foreign visitors to South Korea spiked 158.3% to 1.23 million in October from the month previous, the Korea Tourism Organization said ...
Nov 29, 2023 (Gmt+09:00)
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Logistics
Hanjin to strengthen logistics for K-fashion brands
South Korea's Hanjin Transportation, a logistics unit of Hanjin Group, announced on Tuesday that it plans to strengthen Swoop, a logistics service o...
Nov 28, 2023 (Gmt+09:00)
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Electronics
Apple to open sixth store in S.Korea
Apple Inc. said on Monday that it will open its sixth store in South Korea on Dec. 9. The new store will be located in the Starfield Hanam shop...
Nov 27, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Naver to launch global version of Whale browser in Q1 2024
Naver Cloud, the infrastructure subsidiary of South Korea’s online giant Naver Corp., plans to launch a global version of its Whale browser in...
Nov 26, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Webcash to expand Vietnam market with Miracom
South Korea's Webcash Co. announced on Wednesday that its affiliate Webcash Global signed a strategic business agreement with Miracom Inc. to expand...
Nov 22, 2023 (Gmt+09:00)
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Banking & Finance
Woori Bank Vietnam opens PB branch in Hanoi
South Korea's Woori Bank revealed on Tuesday that the Vietnamese corporation Woori Bank Vietnam opened its 22nd branch in Starlake, Hanoi. Star...
Nov 21, 2023 (Gmt+09:00)
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Aerospace & Defense
Hyundai Wia to defend against illegal drones
South Korea's second-largest automotive parts supplier Hyundai Wia Corp. plans to develop an anti-drone system (ADS) technology tailored to the uniq...
Nov 16, 2023 (Gmt+09:00)
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Electronics
LG to open Kitchen Trip in 100 accommodations in S.Korea
LG Electronics Inc. said on Monday it will start the LG Kitchen Trip, the event of its home appliances for customer experience in 100 tourist spor...
Nov 13, 2023 (Gmt+09:00)
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Artificial intelligence
Hankook Tire develops AI-based EV customer analysis system
South Korea's Hankook Tire & Technology announced on Thursday that it has developed a voice of the customer (VOC) analysis system for electric v...
Nov 09, 2023 (Gmt+09:00)
Latest News
- 1 HYBE shares fall after NewJeans demand Min's reinstatement
- 2 Hyundai Motor’s IONIQ 5: Pope Francis’ Popemobile in Singapore
- 3 SK E&S considers selling real estate for clean energy
- 4 Celltrion to supply breast, stomach cancer treatment to Brazil
- 5 Shinsegae Department Store expands its diamond business